FAQ

Numerous reports show better care and cost saving throughout the United States. In an actuarial study, they found that our type of practice led to fewer specialist referrals, hospital admissions, and ER visits.

The only change is that we’ve partnered with resources that may save you additional money if you would like to pay cash rather than submit to insurance. For example, we’ve partnered with labs, imaging centers, and a prescription wholesaler for dramatically lower cash-based pricing. However, if you still would like to submit to your insurance you are welcome to do so. We can provide you with those options that allow you to make the right decision based on your situation.

Our practice leverages a telemedicine app that allows us to be available after hours, especially in urgent concerns. This dedicated tool allows us to securely text, video chat, and send pictures in real time. If we determine that you need to visit the office, we have same day or next day appointments available.

It’s easy – schedule a visit via secure messaging or call in and come into the office to see us when your visit is actually scheduled. We also have the option to a televisit as an alternative for a quick checkup or if you’re sick at home and would prefer not to come in. As a member of our practice there are no additional charges to see us-ever!

You never know what the future holds for your health, so we would always suggest joining for a membership to take advantage of our time to get ahead of any problems that may pop up. If you aren’t sure if a membership is right for you, whether it be financial, for your health, or otherwise, you can always contact us so we can sit down and help you work through your decision.

Because our main priority is you and we want to make sure we are available for you while maintaining little to no wait, same day or next day visits, as well as non rushed, 30-60 minute visits, we cap our patient panel at 600 patients (a traditional panel is 2000-3000 patients).

Through the national FreedomDoc network, we’ve partnered with local companies that provide our patients discounts for paying with cash.  However, if you still would like to submit to your insurance you are welcome to do so.

If you feel you need to go to the hospital, please call and discuss with us at any time. We can help you decide whether it’s something we can take care of or if the emergency room is necessary. As your private provider, we would like to be involved in your hospital care—whether to speak to the emergency room provider or the in-patient provider to assist in your care. We are also happy to keep in touch with your families during your stay and help arrange for your care after you return home.

We recommend you continue to have some type of health plan coverage. If you are looking for a cost-effective way to obtain catastrophic care (childbirth, surgery, accidents, etc…), we recommend you enroll in a healthshare. This new type of health plan is affordable, provides great service, and is actually useful to alleviate any emergency medical bills.

Medicare offers a low baseline of primary care services and typically makes it hard to gain personal access to a primary care provider. Our practice is excellent for the Medicare patient who values having unlimited access to a primary care provider that knows them. Our Medicare patients pay practice fees directly, but Medicare coverage remains in place for everything else: specialists, testing performed outside of our office, and hospitalizations. Your Medicare will also cover lab services we prescribe as these are performed by an independent lab affiliate. We can still refer, write prescriptions, and fully act as your primary care provider.

Some patients utilize their health savings (HSAs), flexible spending (FSAs) or health reimbursement accounts (HRAs) to pay our fees as “qualified medical expenses”. Legal experts have recommended these patients follow the best practice of paying annually or semi-annually. If requested, we can provide you with an invoice and/or submit a notice to your employer if any questions arise about our programs. Please note that we cannot provide tax or legal advice, and you should consult your own tax advisor for guidance.

Our service contract is for one year. If you are unhappy with the services OR for any reason wish to cancel your contract, you may do so with a 30-day notice. Any services already performed (i.e. preventive exams) will be itemized for payment. Any refunds will be granted after the service items are paid. All contracts are automatically renewed unless a 30-day notice is received by us not to renew.

You call us at 928-668-6083 or click this link to start the enrollment process!

Denae Newman is an FNP-C, or a certified family nurse practitioner. She holds an independent license and can treat patients autonomously.

Jena Savage is a PA-C, or a certified physician assistant. She works under the supervision of Jeremy Bramwell, DO.